Terms & Conditions

1. Our Services

We provide professional laundry, dry cleaning, stain removal, ironing, and garment repair services.

Special care is taken with delicate and traditional garments; please inform us of any specific requirements.

2. Garment Handling

Items are cleaned according to their labels and best practices.

We recommend removing valuables before drop-off; we are not responsible for lost items.

Some stains or damage may be permanent despite our best efforts.

3. Liability

We take utmost care but accept liability only up to three times the cleaning charges.

We do not compensate for damage caused by inherent fabric defects or prior wear and tear.

4. Payment & Collection

Payment is due upon collection or delivery.

Please collect your garments within 30 days; uncollected items may be charged storage fees or disposed of after this period.

5. Complaints & Guarantees

Report any issues within 48 hours of receiving your garments.

We offer re-cleaning or repairs within 7 days if problems arise from our service.

6. Refusal of Service

We reserve the right to refuse service for items unsuitable or unsafe to clean.

7. Privacy

Customer details are confidential and used solely for service purposes.

8. Changes to Terms

These terms may change without notice; please review them each time you use our services.

Thank you for choosing [Your Business Name]. We strive to provide the best care for your garments!