Refund Policy

Refund Policy – Jarans Laundry

At Jarans Laundry , we are committed to delivering reliable and quality laundry services. To ensure a transparent and fair experience for our customers, we follow the refund policy outlined below:

When Refunds Apply

A refund or compensation may be provided if:

The service was not delivered as promised (e.g., washing, ironing, dry cleaning errors).

A garment is damaged due to our handling after inspection by our team.

When Refunds Do Not Apply

Refunds will not be issued for:

Issues arising from fabric weakness, manufacturer defects, color bleeding, shrinkage, or poor-quality material.

Garments that are already damaged, old, or fragile, as informed during drop-off.

Delays caused by unavoidable circumstances (machine failure, weather, high demand, etc.).

Refund Process

Customers must report issues within 24–48 hours of receiving their garment.

Our team will inspect and verify the claim.

Eligible refunds may be given as cash, service credit, or discount on future orders.

Important Note

We handle every garment with care, but some materials are inherently delicate and may react unexpectedly to cleaning processes. We always advise customers when such risks are noticed.

Thank you for trusting Jarans Laundry Shop!
For support or concerns, please contact us anytime.